Help Centre

98p FAQYour Questions Answered

Whether you are just getting started on 98p or you have been playing for a while and hit a question about PKR deposits, JazzCash transfers, PSL cricket odds, Live Casino rules or bonus terms — this is the right place. We have put together answers to the questions Pakistani players ask most often, written in plain English so you can get on with your game without wasting time.

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Everything You Need to Know About 98p

From first deposit to cashing out your PSL winnings — this FAQ covers the full journey of a 98p player in Pakistan.

Account & Registration

Find out how to create your 98p account, what details you need, age verification requirements and how to update your profile information. All registration is free and takes under two minutes from any Pakistani mobile browser.

PKR Deposits & Withdrawals

Questions about JazzCash, Easypaisa, Raast, bank transfers, minimum amounts, processing times and withdrawal limits are all covered here. All transactions on 98p are in PKR — no conversion fees, no foreign currency complications.

PSL & Cricket Betting

Learn how cricket betting works on 98p — pre-match odds, live in-play markets, PSL fixtures, T20 internationals, bet types and how your PKR winnings are calculated and credited to your account balance.

Live Casino Questions

Understand how Live Casino tables work on 98p — Baccarat, Roulette, Blackjack and Sic Bo with real human dealers streamed live. Find out about minimum PKR stakes, table availability, game rules and what to do if your connection drops mid-game.

Bonuses & Promotions

Bonus terms, wagering requirements, PKR rollover conditions, expiry periods and how to claim your welcome offer are all answered in detail. Check the Promotions page for the latest deals — this FAQ section explains how each bonus type works.

Account Security & Privacy

Questions about password resets, keeping your account safe, what data 98p stores and how your PKR balance is protected. Includes tips on securing your account on shared devices and what to do if you suspect unauthorised access.


Account & Registration

Go to 98p.onl and tap the Register button at the top right of the page. Fill in your mobile number or email address, create a password and confirm you are 18 or above. The whole process takes under two minutes and is free. Once you are registered, your account is immediately active and you can make your first PKR deposit using JazzCash, Easypaisa, Raast or any supported payment method. Register here to get started.

You must be at least 18 years old to create an account and use any of the 98p gaming or betting services. This applies to all users in Pakistan regardless of which game category they are playing. 98p takes responsible gaming seriously — if any account is found to belong to a person under 18, it will be suspended immediately. Please play responsibly and only gamble with money you can afford to spend as entertainment.

No. Each person is allowed only one account on 98p. Creating multiple accounts — whether using different mobile numbers, email addresses or any other method — is against the platform's terms and conditions. If duplicate accounts are detected, all related accounts may be suspended and any PKR balance or bonus credits may be forfeited. If you are having trouble accessing your existing account, use the login help or contact support rather than creating a new one.

Visit 98p.onl and tap the Login button. You can sign in using your registered mobile number, email address or username, plus your password. If you tick the "keep me logged in" option, you will stay logged in on that device. Only use this on your own personal device — always log out manually on shared or public devices. If you have forgotten your password, use the forgot password link on the login page to reset it via your registered number or email.

Log in to your 98p account and navigate to your account settings or profile section. From there you can update your mobile number, email address, password and any other contact details linked to your account. If you want to change your registered mobile number and it is also linked to your PKR payment method (such as JazzCash or Easypaisa), make sure to update both. For any changes you cannot make through the settings panel, contact 98p support via live chat.

Deposits & Withdrawals

98p supports the most widely used PKR payment methods in Pakistan: JazzCash, Easypaisa, Raast, direct bank transfer to all major Pakistani banks, debit cards, credit cards and mobile wallets. All deposits are processed in PKR so there are no currency conversion fees. JazzCash and Easypaisa are the fastest options for most Pakistani players, with transfers typically reflecting in your account within a few minutes.

Withdrawal processing times vary by method. JazzCash and Easypaisa withdrawals are generally the quickest, usually processed within a few hours. Raast transfers and bank transfers to Pakistani banks typically take one to two business days depending on your bank. Withdrawals are processed in PKR directly to the payment method you have registered in your account. Make sure your withdrawal details match your account name to avoid delays.

Yes, minimum deposit and withdrawal amounts apply and vary by payment method. The specific limits for each method — JazzCash, Easypaisa, Raast, bank transfer, cards — are shown inside your account in the deposit and withdrawal sections when you are logged in. These limits are set in PKR and are designed to accommodate a wide range of player budgets, from casual players making small deposits to higher-volume players. Always check the current limits in your account dashboard as they may be updated periodically.

Most deposits appear within a few minutes. If your deposit has not shown up after 15–20 minutes, first check your transaction history in your 98p account to see if it is showing as pending. Also confirm the transfer was completed on the JazzCash, Easypaisa or banking app side — sometimes a transaction appears to have gone through but is actually still processing at the payment provider end. If the deposit is confirmed on your payment app but not showing in your 98p balance after 30 minutes, contact support via live chat with your transaction reference number.

For security reasons, withdrawals are generally processed back to the same payment method and account used to deposit. This is a standard practice across gaming platforms to prevent fraud and protect your PKR funds. If you need to withdraw to a different method — for example if your original JazzCash number has changed — contact the 98p support team before attempting the withdrawal so they can assist with verification and account updating.

Games — Live Casino, Slots & Fish Games

98p has over 500 games across multiple categories. The Live Casino section includes real dealer Baccarat, Roulette, Blackjack and Sic Bo streamed live. Fish Games offer fast-paced arcade-style PKR action. The Game Lobby covers slots — from classic three-reel games to modern video slots with bonus rounds, free spins and jackpots. The Sports and Bet sections cover cricket, PSL, football and other popular sports. Browse the full selection from the navigation menu once you are logged in.

No app download is needed. 98p is fully playable through any modern mobile browser — Chrome on Android and Safari on iPhone both work very well. Simply open 98p.onl in your browser, log in and start playing. The platform is built mobile-first so it looks and performs well on all screen sizes, including budget Android handsets commonly used across Pakistan. No storage space is used on your device beyond normal browser cache.

If your connection drops during a live dealer game, the game round that was already in progress will be resolved automatically by the system according to the outcome of that round. Your PKR bet that was placed before the disconnection will stand and the result will be reflected in your account balance once you reconnect. Simply refresh the page or reopen the table in your browser — your balance will show the correct updated amount. If you believe a result was recorded incorrectly, contact support with the date, time and table name.

Fish Games are arcade-style shooter games where you fire at fish and sea creatures moving across the screen. Different fish carry different PKR prize values — the rarer and larger the fish, the higher the reward. You use your PKR credits to fire shots, and when a fish is successfully caught it pays out according to its prize value. Different table sizes are available with varying bet-per-shot amounts, so you can choose a table that matches your budget. Fish Games are one of the most popular game types on 98p and work smoothly on mobile.

Sports Betting & Cricket

Yes. PSL matches are among the most active betting markets on 98p during the season. You can place pre-match bets before a game starts or bet in-play while the match is live — odds update in real time as the game progresses. Available markets include match winner, top scorer, total runs, wickets, over-by-over outcomes and more. All bets are placed and settled in PKR. Check the Sports section for the current PSL schedule and live odds.

In addition to cricket — which includes PSL, T20 internationals, bilateral series and domestic competitions — 98p also covers football, esports and other international sports. The available markets depend on the fixtures scheduled at any given time. Football coverage includes major international leagues and tournaments. Esports markets cover popular competitive titles. Browse the Sports and Bet sections of the platform to see all currently available markets and upcoming fixtures.

Your winnings are calculated by multiplying your PKR stake by the decimal odds shown at the time your bet was placed. For example, if you placed PKR 1,000 on Pakistan to win at odds of 2.50, your return would be PKR 2,500 (PKR 1,500 profit plus your original PKR 1,000 stake back). Once the match result is confirmed and settled, winnings are credited to your 98p account balance automatically — typically within a short time after the match ends. You can then withdraw via your preferred PKR method or use the balance for further bets.

If a cricket match is officially abandoned before a result is reached — due to rain, weather or any other reason — most pre-match bets are void and your original PKR stake is returned to your account balance. In-play bets placed on markets that were not yet settled before the abandonment will also typically be voided and refunded. The specific settlement rules for each market type are outlined in the 98p terms and conditions. If you have a query about a specific void bet, contact support with the bet reference.

Bonuses & Promotions

The welcome bonus is applied automatically to your first qualifying PKR deposit after registration — you do not need to enter a code. Simply register your free account, make your first deposit using any supported PKR payment method (JazzCash, Easypaisa, Raast, bank transfer or card) and the bonus is credited to your account. The full current terms of the welcome offer — including the minimum deposit amount and any wagering requirements — are detailed on the Promotions page.

A wagering requirement means you need to bet a specified total amount in PKR before bonus funds can be withdrawn as real money. For example, if you receive a PKR 2,000 bonus with a 10x wagering requirement, you need to place a total of PKR 20,000 in bets using that bonus before it converts to withdrawable cash. The progress towards meeting your wagering requirement is tracked in your account under the bonuses section. Different game types may contribute different percentages towards the requirement — check the specific bonus terms on the Promotions page.

Yes, most bonuses on 98p have an expiry period. The expiry date is shown in your account under the active bonuses section and in the terms for each specific promotion on the Promotions page. If you do not meet the wagering requirement within the expiry period, the remaining bonus balance is removed from your account — your real PKR deposits and winnings are not affected, only the bonus portion. Check your active bonuses regularly to keep track of expiry dates and wagering progress.

Security & Responsible Gaming

Use a strong, unique password for your 98p account — one that you do not use for JazzCash, Easypaisa or any banking app. Never share your password with anyone, including family members. Log out manually whenever you use a shared device or a device that is not your own. Keep your registered mobile number and email address active so you can always recover your account if needed. If you notice any unusual activity — unexpected bets, balance changes or login attempts you do not recognise — contact 98p support immediately via live chat.

98p provides tools to help you stay in control of your gaming. Inside your account settings you can set daily, weekly or monthly PKR deposit limits — these cap how much you can add to your account in a given period. You can also set session time reminders and take a temporary break from gaming if you need one. The Responsible Gaming page has full details on all available tools. Using these features from the start is the most effective way to keep gaming enjoyable over the long term.

98p uses encrypted connections to protect all data transmitted between your device and the platform — this includes your login credentials, personal information and all PKR transaction details. Your data is stored securely and is not shared with third parties outside of what is necessary to process payments through your chosen method (JazzCash, Easypaisa, Raast, etc.). Full details of what data is collected and how it is used are available in the Privacy Policy.

All deposits and withdrawals on 98p are processed in Pakistani Rupees. Supported methods:

JazzCash Easypaisa Raast Bank Transfer Debit Card Mobile Wallet

Gaming should be entertainment — not a way to earn money. Always set a PKR budget before you play and never deposit more than you can comfortably spend. Use the tools in your account to set limits and take breaks whenever needed.

Responsible Gaming tools
Still need help?
If your question is not answered here, our support team is available 24/7 via live chat inside your account. Have your account details and any relevant PKR transaction reference numbers ready for faster assistance.

Can't Find Your Answer? We're Here to Help

Our support team is available around the clock. Whether it is a PKR transaction query, a bonus question or a technical issue — reach out any time.

Live Chat Support

The fastest way to get help. Open live chat from inside your 98p account — our team responds within minutes, 24 hours a day, 7 days a week including PSL match nights.

Email Support

For detailed queries — account issues, PKR transaction disputes or document submissions — you can reach the team at [email protected]. Include your account details and transaction references for fastest resolution.

Help Articles

This FAQ covers the most common questions. For platform rules, bonus terms and account policies, also check the Terms and Conditions and Privacy Policy pages.


A Few Things Worth Keeping in Mind

98p is designed specifically for Pakistani players — every feature, from PKR deposits via JazzCash and Easypaisa to cricket betting on PSL matches, is built with local needs in mind. The platform runs entirely in your mobile browser, which means no storage space is used on your device and you always have access to the latest version without needing to update an app.

When you first start playing on 98p, it is worth taking a few minutes to explore the account settings. Setting a PKR deposit limit from the beginning is one of the most effective responsible gaming habits — it keeps your spending predictable and ensures gaming stays enjoyable rather than stressful. The Responsible Gaming section of your account settings has all the tools you need.

If something does not seem right with your account balance, a bonus, a cricket bet settlement or a PKR withdrawal — always contact support before making any further deposits or bets. The support team is available 24/7 and can usually resolve most issues within a single chat session. Keep any relevant transaction IDs or screenshots handy when you reach out — it makes the process significantly faster.

18+ Only
All 98p services — Live Casino, Sports Betting, Slots, Fish Games and all other game types — are strictly for adults aged 18 and above. This applies to all players in Pakistan without exception.
PKR Always
All balances, deposits, withdrawals, bets and winnings on 98p are displayed and processed in Pakistani Rupees. There are no foreign currency conversions or international transaction fees to worry about.
Cricket First
PSL, T20 internationals and domestic Pakistani cricket are among the top betting markets on 98p. Live in-play betting is available during matches with real-time odds updates throughout each over.
Mobile Ready
98p works on any smartphone browser — Android or iPhone — without needing an app. The interface is optimised for mobile screens including budget handsets widely used across Pakistan.

Ready to Get Started on 98p?

Now that your questions are answered, everything is waiting inside your 98p account — PSL cricket betting, Live Casino tables with real dealers, Fish Games, 500+ slots and PKR deposits via JazzCash, Easypaisa and Raast. Registration is free and takes under two minutes from any browser in Pakistan. Already a member? Log in and jump straight into the action.

18+ only  ·  Set a PKR budget before you play  ·  Terms & Conditions apply to all bonuses